Ica Moves Lismore Insurer Customer Meetings

The Insurance Council of Australia (ICA) and insurers will go to northern New South Wales (NSW) shortly to meet with consumers impacted by recent floods and harsh weather.

However, please inform your clients that the ICA has changed the Lismore in-person sessions from September 22 (Thursday) to September 27 (Tuesday) since September 22 is Queen Elizabeth II’s National Day of Mourning.

Other times for in-person meetings include:

  • September 19 (Monday) at Ex-Services Club, Mullumbimby;
  • September 20 (Tuesday) at RSM Club, Casino; and
  • September 21 (Wednesday) at Ballina RSL Club, Ballina.

“The ICA and insurers encourage policyholders who were affected by the flood and severe weather earlier this year to take the chance to make a booking and meet in person with their insurer to talk about the specifics of their claims and get updates on the claims process,” said Andrew Hall, CEO of the ICA.

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Massive floods in southeast Queensland and northern New South Wales in February and March 2022 will cost a record $5.275 billion. As a result, it was Australia’s most costly flood and the world’s third most expensive natural catastrophe. Because to the weather incident, about 233,100 claims have been filed with insurance in both states.

Lismore, one of the most impacted areas in NSW, has begun some measures to assist its residents in getting back on their feet. The Lismore City Council issued a discussion paper in May with suggestions on how the city may “build back better.” Recently, the Flood Appeal Committee distributed the first round of funds to flood victims, and the city council collaborated with its corporate partners to provide computers to flood-affected companies.

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